Privacy Policy

Last updated: August 25, 2026

1. About This Privacy Policy

This Privacy Policy explains how RelAI collects, uses, and protects information when you visit our website or interact with our services.

2. Information We Collect

We may collect information that you provide directly to us, including your name, company name, email address, and information submitted through demo request or contact forms.

3. How We Use Information

We may use information to respond to inquiries, provide and improve our services, communicate with customers and prospects, maintain security, and operate the RelAI platform.

4. Product and Catalog Data

When customers connect ecommerce systems or provide product catalogs, RelAI may process product information and related data for the purpose of analyzing, enriching, and improving product visibility.

5. Service Providers

We may use third-party service providers for infrastructure, hosting, communications, analytics, and other services necessary to operate RelAI.

6. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

8. Your Rights

Depending on your location, you may have rights relating to your personal data, including the right to request access, correction, deletion, or restriction of certain processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the date of the latest revision.

10. Contact

For privacy-related questions or requests, contact us at info@relaicommerce.com.